Return Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns or exchanges within 14 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. 

Please note the following exceptions to our return and refund policy: 

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original product packaging
  • Returned items must have no visible signs of wear or use 

To initiate a return or exchange, please contact us at sales@chaincritical.io . 

Returned items may be subject to a 5% restocking fee.  Return shipping costs are the responsibility of the customer